Most commercial property owners coordinate multiple contractors and disconnected warranty processes for their roofing needs. CES Commercial Roofing’s Commercial Roof Concierge model changes that. One dedicated project manager handles every aspect of your commercial roof, from the initial evaluation through ongoing maintenance and long-term warranty management.
The Commercial Roof Concierge is CES Commercial Roofing’s approach to managing the full lifecycle of a commercial roof under one relationship. Instead of sourcing separate contractors for inspections, repairs, coatings, and maintenance, property owners and facility managers work with one dedicated contact who knows their building, their roof’s history, and their warranty requirements.
Annual maintenance visits are scheduled and executed by your project manager, keeping your warranty valid and your roof in documented condition.
Each visit includes a full inspection with photos and a written condition report, so you always know exactly where your roof stands.
When an urgent repair is needed, your dedicated contact prioritizes your property and coordinates the response from a single phone call.
Your project manager tracks warranty terms, ensures annual maintenance requirements are met, and handles all documentation and manufacturer communication.
Based on your roof’s actual condition and remaining useful life, your contact develops a timeline for future restoration or replacement so you can budget ahead.
One company handles inspections, repairs, coatings, replacements, and annual maintenance. You make one call instead of sourcing and vetting separate contractors for every issue that comes up.
Missed maintenance voids most commercial roof warranties. Your project manager schedules and executes annual maintenance, then issues a certificate confirming your coverage is intact.
Your dedicated contact already knows your roof, its history, and its systems. When a leak or emergency happens, there is no ramp-up time. CES Commercial Roofing’s standard is same-day response.
Your project manager tracks condition over time with documented inspections and thermal imaging data, so you can plan capital expenditures instead of reacting to emergencies.
Your dedicated project manager at CES Commercial Roofing serves as the single contact for every roofing need on your property. They coordinate the initial evaluation, manage the installation or restoration process, schedule annual maintenance visits, track warranty terms and documentation, and handle any repairs or emergency responses. Instead of calling different companies for different roofing issues, you call one person who already knows your building, your roof’s history, and what it needs next.
Yes. CES Commercial Roofing serves commercial properties across Florida, with primary operations in Tampa, Orlando, and Sarasota. The Concierge model is available to any commercial property within CES’s service area. Whether you own a single building or manage a portfolio of properties across multiple Florida markets, the single-point-of-contact approach applies the same way.
CES Commercial Roofing operates an automated answering service that receives calls around the clock. When you report an emergency, your dedicated contact is notified and coordinates the response. CES’s standard is same-day response during business hours, with priority next-morning dispatch for after-hours calls. You make one call, and your project manager handles the rest.
For most commercial roofing warranties, yes. Annual maintenance is a manufacturer-imposed requirement written into the warranty terms. If the required maintenance is not performed, the warranty is voided. This applies to the Category 5 Hurricane Warranty, the Manufacturer Lifetime Renewable Leak-Proof Warranty, and most system warranties. Your CES project manager schedules maintenance visits, executes the work (power washing, debris cleanup, patching, and a full inspection with photos), and issues a certificate confirming your warranty remains valid. More on commercial roofing warranties.
Yes. The Concierge model is built for property managers and building owners who oversee multiple commercial buildings. Rather than managing separate roofing vendors for each property, you work with one CES project manager who coordinates across your entire portfolio. Each property gets its own maintenance schedule, condition reports, and warranty tracking, but you have one contact managing all of it.
Under CES Commercial Roofing’s internal warranty structure, if a leak occurs during the first two years due to workmanship or materials, CES fixes it at no charge. After year two, the manufacturer assumes responsibility for the remainder of the system warranty term. This two-year internal commitment sits on top of the manufacturer warranty, giving you an additional layer of accountability from the contractor who actually installed your roof.
Find out what your commercial roof needs with a no-cost, no-obligation evaluation from CES Commercial Roofing. One call gets a dedicated project manager on your roof.
